VISITOR SERVICES MANAGER
Salary: Dependant On Experience
Plymouth Pavilions is the South West’s premier entertainment and conference centre and we attract over 300,000 visitors each year to our Arena and Ice Rink. Our 4,000 capacity Arena presents a highly varied and diverse range of live shows, concerts, sports and corporate events and is supported by various catering and retail outlets.
This is an exciting opportunity for a proven Manager to shape, build and lead an operational team, whose primary objective is to improve and enhance the experience of all customers to the Pavilions’ Arena; as well as heading an established team who ensure the operational success of the Pavilions’ Ice Rink.
Plymouth Pavilions’ Visitor Services Manager will lead customer facing personnel, with a view to exceeding customer expectation, through the offering of excellent service and product diversity.
In addition, they will have responsibility for ensuring profitability and operational business continuity.
The successful candidate will have extensive experience of leading operational teams within a customer facing environment; as well as a passion for exceeding customer expectation through offering excellent service and product diversity, whilst ensuring profitability and business continuity.
All applicants should have a flexible approach to working hours, including evenings and weekends.
Closing date for applications: Midday Tuesday 2nd May 2017
Interview Date: Thursday 11th May 2017
Visitor Services Manager Job Description
Visitor Services Manager Person Specification
Application Guidance Notes
Rehabilitation of Offenders Act 1974 information sheet
If you would like to receive the pack by post or would like further information please contact the Admin Team on 01752 522203 or e-mail firstname.lastname@example.org
Please note: CVs will not be accepted as a method of application.