A C C E S S I B I L I T Y
Plymouth Pavilions welcomes patrons with access requirements and is committed to improving its service and facilities. We are keen to make your experience an enjoyable one - please let us know at the time of booking if you have any special requirements and we will be happy to recommend the best available options for you. We will always endeavor to find you an accessible position within the arena but please be aware spaces such as the riser are limited but we will try our best to make sure your accessibility needs are met. We encourage to get in touch as soon as possible to make sure we can provide the best experience.
NOTICE FOR ALL ACCESSIBILITY CUSTOMERS
In 2024 we will be moving to the Nimbus Access Card scheme, the great news is that you will be able to book your tickets online. We will need proof of your accessibility needs when purchasing a ticket and you can provide this by signing up for the Access Card. If you want more information about the accessibility card, please click on this website to register. https://www.accesscard.online or email cards@accesscard.online or call the Access Card team on 0330 808 5108
ACCESS STATEMENT
We have put together a comprehensive Access Statement which you may find useful; it is available to download as a PDF here.
The Access Statement includes information on personal assistants tickets, a venue guide, a travel guide including parking arrangements, quiet spaces, the accessible facilities available in the venue including toilets and helpful contact details as well as much more. We hope our Access Statement will provide you with lots of helpful information but if you do have further questions please check our FAQs section or alternatively you can contact Plymouth Pavilions via email on enquiries@plymouthpavilions.co.uk
BAR PRICES - LARGE PRINT
We also have large print documents for our bar prices here: Page 1 & Page 2
CONTACT US
When booking tickets for shows at Plymouth Pavilions, customers with accessible seating requirements are kindly requested to contact via email enquiries@plymouthpavilions.co.uk with your requirements and a contact number. We can therefore ensure that you have been given full guidance to our venues facilities. They will endeavour to provide the best and most appropriate service.
For general access enquires you can email enquiries@plymouthpavilions.co.uk
NOTICE FOR ALL ACCESSIBILITY CUSTOMERS
In 2024 we will be moving to the Nimbus Access Card scheme, the great news is that you will be able to book your tickets online. We will need proof of your accessibility needs when purchasing a ticket and you can provide this by signing up for the Access Card. If you want more information about the accessibility card, please click on this website to register. https://www.accesscard.online or email cards@accesscard.online or call the Access Card team on 0330 808 5108
ACCESS STATEMENT
We have put together a comprehensive Access Statement which you may find useful; it is available to download as a PDF here.
The Access Statement includes information on personal assistants tickets, a venue guide, a travel guide including parking arrangements, quiet spaces, the accessible facilities available in the venue including toilets and helpful contact details as well as much more. We hope our Access Statement will provide you with lots of helpful information but if you do have further questions please check our FAQs section or alternatively you can contact Plymouth Pavilions via email on enquiries@plymouthpavilions.co.uk
BAR PRICES - LARGE PRINT
We also have large print documents for our bar prices here: Page 1 & Page 2
CONTACT US
When booking tickets for shows at Plymouth Pavilions, customers with accessible seating requirements are kindly requested to contact via email enquiries@plymouthpavilions.co.uk with your requirements and a contact number. We can therefore ensure that you have been given full guidance to our venues facilities. They will endeavour to provide the best and most appropriate service.
For general access enquires you can email enquiries@plymouthpavilions.co.uk
