V I S I T O R   C H A R T E R


We continue to follow the current advice from The Government regarding the importance of taking steps in order to reduce the spread of Covid-19.

The past 18 months have been a difficult time for all of us and we'd like to thank everybody for their understanding and patience so far, we’ve been working away behind the scenes to make sure that when we reopen we can provide a safe space for our staff, performers, crew and customers whilst maintaining the spirit of live entertainment. We can't wait to welcome you back with an exciting programme of performances and events.

Reopening our doors for live events is a huge step forward in the process of returning to normal, although in order to maintain a safe environment for our staff and patrons we are asking that visitors support us by following our Visitor Charter.

For official Government guidelines on Covid-19 please visit www.gov.uk/coronavirus.


The Visitor Charter is subject to regular updates and changes. Please ensure that you have familiarised yourself with it before every visit – thank you

What we will do to keep you safe during your visit:

Pavilions staff will be asked to perform regular lateral flow tests, have their temperature checked at the start of their shift and wear a mask for the duration of their time in the building with the exception of those with medical exemption. 

We strongly encourage all visitors to the venue to continue the use of masks. You will be asked to utilise the NHS Test and Trace app whilst in the building, your temperature may be taken on arrival and further Covid secure checks may be in place. Venue access and Covid specific checks will differ from show to show. Please visit www.plymouthpavilions.com and check out your show's page for any specific requirements prior to your visit. Please arrive at the venue with plenty of time before the event and follow instructions for leaving the arena at the end of the performance.

Whilst social distancing is no longer required visitors are asked to continue to respect the personal space of others where possible and sanitation points have been installed around the building for your use.

“We can all help reduce risks by practising key behaviours,” www.gov.uk. Please help us in taking this next step forward by making choices with the consideration of each other in mind, in line with Government regulations you must not attend an event if you feel unwell or have a temperature and you must isolate if you have tested positive for Covid-19 or been contacted by NHS Test and Trace.